Privacy Policy

This Privacy Policy explains how Boss Lady Cleaning Services ("we," "us," or "our") collects, uses, discloses, and protects personal information when you access bossladycleaningok.com (the "Website"), request a quote, contact us, or use our services.

By accessing or using the Website, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Website.

The Website is operated in the United States and is intended primarily for users located within the U.S.

A. Information You Provide

We may collect information that you voluntarily provide through our quote form, email, phone, or other direct communication, including:

• Name
• Business or company name
• Phone number
• Email address
• City or ZIP code
• Service or facility details you choose to provide
• Service requested

B. Website and Technical Information

Like most websites, the Website or its hosting and analytics providers may automatically collect limited technical information such as IP address, browser type, device information, pages viewed, referring pages, and general usage information. Cookies or similar technologies may also be used to support Website functionality, security, performance, or analytics.

The specific tools used on the Website may change over time. Where third-party tools are used, their handling of information is also subject to their own privacy practices.

We may use information collected through the Website to:

• Respond to inquiries and quote requests
• Communicate about requested or existing cleaning services
• Evaluate service needs, scheduling, and scope
• Operate, maintain, secure, and improve the Website
• Maintain business records and administer customer relationships
• Comply with applicable legal obligations

We do not use information submitted through the Website for purposes unrelated to operating Boss Lady Cleaning Services without an appropriate basis or notice.

If you provide your phone number or email address, Boss Lady Cleaning Services may use that information to respond to your inquiry, discuss a quote, schedule or coordinate service, or communicate about an existing customer relationship.

If Boss Lady Cleaning Services offers optional SMS messaging and you expressly opt in, message frequency may vary and message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services. You may opt out of SMS messages by replying STOP. For assistance, reply HELP or contact us at hollie@bossladycleaningok.com .

We may disclose information to service providers that help operate the Website or support normal business functions, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business reorganization, sale, or transfer.

Boss Lady Cleaning Services does not sell personal information to third parties for their independent marketing purposes.

We use reasonable administrative and technical measures appropriate to the information we handle. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, or meet legal obligations.

Depending on applicable law and your location, you may have rights or choices regarding personal information you have provided to us. You may contact us to ask about, correct, or request deletion of information we maintain about you, subject to applicable legal and recordkeeping requirements.

Privacy requests may be sent to hollie@bossladycleaningok.com .

The Website may contain links to third-party websites or services. Boss Lady Cleaning Services does not control and is not responsible for the privacy practices, content, or security of those third-party sites.

The Website is not directed to children under 13, and Boss Lady Cleaning Services does not knowingly collect personal information from children under 13 through the Website. If we learn that such information has been provided, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective or last-updated date.